WelcomeTV to showcase its innovative guest engagement platform at the HSDC Trade Fair in San Francisco

PRESS RELEASE

May 2018 – San Francisco, California – WelcomeTV, an industry leader in offering an innovative guest engagement platform for short-term rental hosts is attending the 2nd Annual Trade Fair by the Home Sharers Democratic Club on Tuesday, May 22nd 2018 from 6:00 PM – 9:00 PM at the Russian Center Social Hall in San Francisco, California.

In just it’s 2nd year now, the trade fair has more than doubled to 50+ exhibitors and is expected to draw close to 800 short-term rental hosts and vacation rental owners from San Francisco, San Jose and Los Angeles. The event showcases vendors that cater to the growing home sharing industry including listing companies, technology vendors, point-of-sale companies, management services and more.

Sridhar Guthula, CEO & Founder of WelcomeTV who is going to be at the event, opines, “This is one of the largest events of its kind on the West Coast for hosts of short-term rentals (like Airbnb). Guests do not take anything tangible with them except the memory of their stay. So, facilitating a good guest experience is critical. WelcomeTV enhances the guest experience while offering huge time and money savings for the host and is the perfect platform to build repeat customers.”

We look forward to discussing our recent success stories and the wide level adoption of the platform amongst vacation rental owners. We also look forward to showcasing the ease of use of the platform doubled as an app with technical partnerships with industry leaders like Roku, AppleTV, Amazon and more.

About WelcomeTV

WelcomeTV is an innovative guest engagement platform for short-term rental hosts. Built by industry experts, WelcomeTV channel enables hosts to greet guests in a more personalized way, provide valuable information about the property and recommendations of nearby places in any language to exponentially increase guest satisfaction. The WelcomeTV app empowers guests to access relevant information from anywhere.

How To Welcome Guests When You’re A Remote Host

Sometimes, even the most conscientious short-term rental host can’t greet guests in-person. Maybe there’s a scheduling conflict—or perhaps the very reason you decided to become an Airbnb host was so that you could rent your property while you were out of town? Whatever the case, don’t worry. You can offer your guests a warm, friendly welcome, even remotely. Just make sure that you:

  • Introduce yourself

When you can’t meet your guests face-to-face, you’ll need to find another way to say “hello.” A personalized note left on the kitchen counter might do the trick. Or you may want to consider using a short video to introduce yourself and offer a friendly greeting. The goal is to connect with your guests on a personal level and help them get to know you better.

  • Provide all the information guests need to know about your property

Be upfront and unambiguous about your House Rules. If you don’t allow smoking, or pets, or loud music, say so. Likewise, be sure to explain–in detail–how guests should use your property’s amenities. What’s the password for the WiFi? Where, exactly, is the knob to turn on the hot tub? Is there a remote to operate the skylight shade? Your guests depend on you for clear and specific instructions. Many home sharers compile information like this into a binder. Others are finding it’s easier—and more effective—to create a video that shows precisely what guests need to know . When it comes to finicky switches and complicated thermostats, a picture definitely can be worth 1,000 words!

  • Share your local insights

As host, you are your guests most trusted resource for recommendations about what to do and see in the area. That’s why it’s important for you to offer plenty of information about nearby attractions, including brochures, maps, transportation tips, coupons, etc. You can gather all of your recommendations into a guidebook, or you can use WelcomeTV to go a step further. With WelcomeTV, you can select from a library of professionally-made videos about local points of interest. Because these videos engage with sight, sound and motion, they can help your guests plan better and enjoy their stay more–and that can translate into higher ratings for you!

  • Personalize the experience

When you’re hosting remotely, adding a few personal touches to your property can go a long way to making your guests feel welcome and at home. Cute little accents like painted wine glasses, specialty soaps and quality towels can really can amp up guest satisfaction, as can thoughtful seasonal touches, such as a pumpkin on the doorstep in the fall or an extra tube of sunscreen on the vanity in the summer.

And of course, when you can’t be there to greet your guests in-person, make sure you…

  • Transfer the keys securely

Leaving the key under the front door mat is not your best option. Instead, opt for a lock box or invest in a smart door lock (or apps!) that let you bypass physical keys entirely.

If you are a short term rental host, who wants to learn more about how WelcomeTV can help you give your guests a warm, friendly welcome, even remotely, start by downloading our free host app www.welcometv.net/signup.html. We also offer tools and a management console for property managers with multiple properties. Email us at info@welcometv.net for more details.